Contact
Send the note to the right inbox.
For support, corrections, feature requests, accessibility issues, and partnership questions, send a concise note with enough context to act on it.
Routes
Choose the reason you are writing.
Broken behavior, export problems, browser issues, overlay misalignment, or account-free workflow questions.
support@gridmakerpro.com 02 Correction or citationFactual corrections, unclear explanations, source requests, terminology issues, or methodology notes.
sarah@gridmakerpro.com 03 Education or partnershipClassroom use, museum education, LMS embeds, workshop material, or publication questions.
partners@gridmakerpro.comWhat to include
A useful message is short, specific, and reproducible.
For bugs, a one-line description is rarely enough. Include the practical context so the issue can be reproduced quickly.
Before writing
These pages answer most common questions.
Use email when the issue needs context.
For quick basics, use the FAQ first. For anything reproducible or specific, send the details.
Email supportNotes from the studio · Working practitioners on the tool
Illustrative composites of how the tool gets used in practice — not quotes from named individuals.
Bookmarked on the studio computer. The deep-link reopens with the exact overlay configured — no clicking through menus mid-session.
Free and browser-only is the right shape for this kind of tool. I keep three tabs open during any project — one per overlay I'm comparing.
Lower friction means I actually use it, not save it for special occasions. Every overlay one click away.
Open the catalogue
Or browse all 82 overlays first. We're around when you need us.
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