We're Here
to Help

The fastest way is email at support@gridmakerpro.com. You can also use the Contact Form on this page or reach us through social media @GridMakerPro. We read every message and respond to all of them.

We typically respond to all email and form submissions within 24 hours on weekdays. Bug reports may take 24–48 hours depending on complexity. Business inquiries receive same-day responses. During weekends, email is monitored but responses may be slightly delayed.

The more detail you provide, the faster we can help. For technical issues: describe what happened, what you expected, your browser and OS, and steps to reproduce. For feature requests: explain the use case and how it would improve your workflow. Screenshots are always welcome.

Anything related to Grid Maker Pro — technical support, bug reports, feature requests, business inquiries, general questions about the app, or just to say hello. We also welcome feedback and improvement suggestions from our community.

The contact form accepts screenshot attachments (PNG/JPG). These are used solely to help diagnose your issue and are never shared with third parties. Grid Maker Pro itself processes all images locally in your browser — nothing is ever uploaded to our servers.

First, check your spam or junk folder — our reply may have ended up there. If it's been more than 48 hours on a weekday, feel free to follow up directly at support@gridmakerpro.com referencing your original message. We never ignore messages.