Support & Help Center | Grid Maker Pro - Get Help & Answers
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Find answers, report bugs, or request features. We're here to help you create amazing grids.

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Knowledge Base

Quick links to comprehensive guides and documentation

Video Tutorials

Watch and learn with our step-by-step video guides

1:30

Getting Started in 60 Seconds

Quick introduction to uploading images and creating your first grid.

4:15

Advanced Grid Techniques

Learn about dynamic symmetry, custom sizes, and professional tips.

3:20

Common Issues Solved

Troubleshooting upload errors, export problems, and browser issues.

5:45

Tips from Professional Artists

Real artists share their workflow and best practices with Grid Maker Pro.

Common Questions

Quick answers to the most frequently asked questions

Yes! Grid Maker Pro is 100% free to use with no hidden costs, subscriptions, or premium tiers. All features are available to everyone. We believe artists should have access to quality tools without financial barriers.
No installation required! Grid Maker Pro runs entirely in your web browser. Just visit the website, upload an image, and start creating grids. Works on Chrome, Firefox, Safari, Edge, and Opera (last 2 versions).
No! All image processing happens locally in your browser. Your images never leave your device, ensuring complete privacy and security. We don't store, view, or have access to any of your images.
We support JPG, PNG, WebP, and most common image formats. Files up to 50MB are supported. For best results, use high-resolution images (300+ DPI for printing, 72+ DPI for digital work).
Yes! Grid Maker Pro is fully responsive and works on tablets and smartphones. The interface adapts to your screen size. For the best experience, we recommend using a tablet or desktop for detailed work.
Click the "Export" or "Download" button after creating your grid. You can export in PNG or JPG format with your original image quality preserved. The grid overlay is permanently applied to the image.

Contact Support

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Email Support

Get personalized help from our support team via email.

Response within 24-48 hours support@gridmakerpro.com

Community Forum

Connect with other artists and get quick answers from the community.

Usually responds within hours Join the Discussion

Social Media

Follow us for updates, tips, and quick support on social platforms.

Active daily @GridMakerPro

Report a Bug

Help us improve by reporting issues you encounter

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List the exact steps we need to follow to see the bug

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Request a Feature

Share your ideas to help us improve Grid Maker Pro

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Self-Help Resources

Quick tools and guides for common tasks

Browser Compatibility

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System Requirements

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Keyboard Shortcuts

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Troubleshooting Guide

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Still Need Help?

Our support team is ready to assist you with any questions or issues.

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